Frequently Asked Questions

Basic Information

1. Why was the Notice issued?

The Superior Court of Kitsap County, Washington, authorized the Notice. You have a right to know about the proposed Settlement of this class action lawsuit, and about all of your options, before the Court decides whether to grant final approval of the Settlement. The Notice explains the lawsuit, your legal rights, what benefits are available, and who can receive them.

The lawsuit is called Oakley v. Kitsap Mental Health Services, Case No. 25-2-00147-18. It is pending in the Superior Court of Kitsap County, Washington. The person that filed this lawsuit is called the "Plaintiff" (or "Class Representative") and the company they sued, Kitsap Mental Health Services, is called the "Defendant."

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2. What is this lawsuit about?

This lawsuit alleges that during the October 2024 targeted cyberattack on KMHS' computer systems, certain files that contained private information were accessed. These files may have contained personal information such as names; addresses; birth dates; Social Security numbers; driver's license or state identification numbers; medical diagnoses, conditions, and/or treatment information; medications; claims information; financial information; and other information used in providing health care.

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3. What is a class action?

In a class action, one or more individuals sue on behalf of other people with similar claims. These individuals are called the "Plaintiffs" or "Class Representatives."" Together, the people included in the class action are called a "Class" or "Class Members."" One court resolves the lawsuit for all Class Members, except for those who opt out from the settlement. In this Settlement, the Class Representative is Christopher Oakley. Everyone included in this Action are the Class Members.

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4. Why is there a settlement?

The Court did not decide whether the Plaintiff or the Defendant are right. Both sides have agreed to a Settlement to avoid the costs and risks of a trial, and to allow the Class Members to receive benefits from the Settlement. The Plaintiff and their attorneys think the Settlement is best for all Class Members.

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Who is in the Settlement?

5. Who is included in the Settlement?

The court has defined the Class this way: "All individuals whose Private Information may have been compromised in the Data Incident."

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6. Are there exceptions to being included?

Yes. Excluded from the Class are: (1) the Judge in this case, and the Judge's family and staff; (2) KMHS and its employees, officers, and directors; (3) governmental entities; and (4)anyone who validly excludes themselves from the Settlement.
If you are not sure whether you are a Class Member, you can ask for free help any time by contacting the Settlement Administrator at:

KMHS Data Incident Settlementc/o Settlement AdministratorP.O. Box 25226Santa Ana, CA 92799(833) 417-4930info@KMHSDataSecuritySettlement.com
You may also view the Settlement Agreement here.

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The Settlement Benefits

7. What does the Settlement provide?

KMHS has agreed to pay for a number of different benefits. All Class Members are eligible to enroll in two years of Medical Data Monitoring Services, and may select one or more payment options. These benefits are explained below.

Medical Data Monitoring Services. All Class Members are eligible to enroll in two years of CyEx Medical Shield Complete. This comprehensive service comes with $1 million of medical identity theft insurance, and includes monitoring for:

  • Healthcare insurance ID exposure
  • Medical Record Number (MRN) exposure
  • Unauthorized Health Savings Account (HSA) spending
If anything suspicious happens, you will be able to talk to a fraud resolution agent to help fix any problems.

Cash Payment A - Out-of-Pocket Documented Losses. If you incurred actual, documented out-of-pocket losses due to the Data Incident, you can get back up to $3,000.00. The losses must have occurred between October 17, 2024, and February 5, 2026. This benefit covers out-of-pocket expenses like:

  • losses because of identity theft or fraud
  • fees for credit reports, credit monitoring, or freezing and unfreezing your credit
  • cost to replace your IDs
  • postage to contact banks by mail
You need to send proof, like bank statements or receipts, to show how much you spent or lost. You can also send notes or papers you made yourself to explain or support other proof, but those notes or papers alone are not enough to make a valid claim.

Cash Payment B - Cash Payment for Lost Time. Class Members who spent time responding to the Data Incident may claim up to four hours, at $25.00 per hour, for a maximum of $100.00.

You must have spent the time on tasks related to the Data Incident. Some examples include things like:

  • changing your passwords
  • investigating suspicious activity in your accounts
  • researching the Data Incident
If you have questions about these benefits, you can ask for free help any time by contacting the Settlement Administrator at:
KMHS Data Incident Settlementc/o Settlement AdministratorP.O. Box 25226Santa Ana, CA 92799(833) 417-4930info@KMHSDataSecuritySettlement.com

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8. What claims am I releasing if I stay in the Class?

If you stay in the class, you won't be able to be part of any other lawsuit against KMHS about the issues that this Settlement covers. The "Releases" section of the Settlement Agreement(Section XI) describes the legal claims that you give up if you remain in the Class. The Settlement Agreement is available here.

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Submitting a Claim Form for a Settlement Payment

9. How do I submit a claim for a Settlement benefit?

The fastest way to submit your Claim Form is online. If you prefer, you can download a printable Claim Form and mail it to the Settlement Administrator at:

KMHS Data Incident Settlementc/o Settlement AdministratorP.O. Box 25226Santa Ana, CA 92799

You may also contact the Settlement Administrator to request a Claim Form by telephone, toll free, (833) 417-4930, by email info@KMHSDataSecuritySettlement.com, or by U.S. mail at the address above.

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10. Are there any important Settlement payment deadlines?

If you are submitting a Claim Form online, you must do so by February 5, 2026. If you are submitting a claim by U.S. mail, the completed and signed Claim Form, including supporting documentation, must be postmarked no later than February 5, 2026.

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11. When will the Settlement benefits be issued?

The Court will hold a final approval hearing on March 6, 2026, at 1:30 p.m. (see Question 18). If the Court approves the Settlement, there may be appeals. We do not know if appeals will be filed, or how long it will take to resolve them if they are filed.

Settlement payments will be distributed if the Court grants final approval, and after any appeals are resolved.

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The Lawyers Representing You

12. Do I have a lawyer in the case?

Yes, the Court has appointed attorneys Kenneth Grunfeld of Kopelowitz Ostrow P.A and Thomas Loeser of Cotchett, Pitre & McCarthy, LLP, to represent you and other Class Members ("Class Counsel").

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13. Should I get my own lawyer?

You will not be charged for Class Counsel's services. If you want your own lawyer, you may hire one at your expense.

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14. How will Class Counsel be paid?

Class Counsel will ask the court to approve $200,000.00 as reasonable attorneys' fees and costs of litigation. This amount will be paid by KMHS.

Class Counsel will also ask for a Service Award Payment of $2,500.00 for the Class Representative. The Service Award Payment will also be paid by KMHS.

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Excluding Yourself from the Settlement

15. How do I opt out of the Settlement?

If you do not want to be part of the Settlement, you must formally exclude yourself from the Settlement. This is called a Request for Exclusion, and is sometimes also called “opting out.” If you opt out, you will not receive Settlement benefits or payment. However, you will keep any rights you may have to sue KMHS on your own about the legal issues in this case.

If you exclude yourself, you are telling the Court that you do not want to be part of the Settlement. You will not be eligible to receive any Settlement benefits if you exclude yourself. The deadline to exclude yourself from the Settlement is February 19, 2026.

To be valid, your Request for Exclusion must have the following information:

  1. the name of the Litigation: Oakley v. Kitsap Mental Health Services, Case No. 25-2-00147-18, pending in the Superior Court of Kitsap County, Washington;
  2. your full name, mailing address, telephone number, and email address;
  3. personal signature; and
  4. the words “Request for Exclusion” or a clear and similar statement that you do not want to participate in the Settlement.
You may only exclude yourself—not any other person.

Mail your Request for Exclusion to the Settlement Administrator at:
KMHS Data Incident Settlementc/o Settlement AdministratorP.O. Box 25226Santa Ana, CA 92799
Your Request for Exclusion must be postmarked by February 19, 2026.

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Commenting on or Objecting to the Settlement

16. How do I tell the Court if I like or do not like the Settlement?

If you are a Class Member and do not like part or all of the Settlement, you can object to it. Objecting means telling the Court your reasons for why you think the Court should not approve the Settlement. The Court will consider your views.

You cannot object if you have excluded yourself from the Settlement (see Question 15)

You must provide the following information for the Court to consider your objection:

  1. the name of the Litigation: Oakley v. Kitsap Mental Health Services, Case No. 25-2-00147-18, pending in the Superior Court of Kitsap County, Washington;
  2. your full name, mailing address, telephone number, and email address;
  3. a clear description of all the reasons you object; include any legal support, such as documents, you may have for your objection;
  4. if you have hired your own lawyer to represent you at the Final Approval Hearing, provide their name and telephone number;
  5. if you or your lawyer have objected in any other cases in the past five years, list the names, courts, the orders ruling on your objections, and civil action numbers for each of those cases;
  6. whether or not you or your lawyer would like to speak at the Final Approval Hearing;
  7. if you plan on calling witnesses or submitting documents at the Final Approval Hearing, provide a full list of both;
  8. your signature (if you have hired your own lawyer, their signature is not sufficient).
For your objection to be valid, it must meet each of these requirements.

To be considered by the Court, you must file your complete objection with the Clerk of Court by February 19, 2026. You must also send a copy of the objection to the Settlement Administrator, Class Counsel, and counsel for Defendants.

Clerk of the Court
Settlement Administrator

Clerk of the Court
Kitsap County Superior Court
614 Division Street, MS 34
Port Orchard, WA 98366

KMHS Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799

Class Counsel
Counsel for Defendants

Kenneth Grunfeld
KOPELOWITZ OSTROW P.A.
1 West Las Olas Blvd., Suite 500
Fort Lauderdale, FL 33301

Josh Becker
SHOOK, HARDY & BACON LLP
1230 Peachtree St., Suite 1200
Atlanta, GA 30309

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17. What is the difference between objecting and excluding?

Objecting is telling the Court that you do not like something about the Settlement. You can object to the Settlement only if you do not exclude yourself from the Settlement. Excluding yourself from the Settlement is opting out and stating to the Court that you do not want to be part of the Settlement. If you opt out of the Settlement, you cannot object to it because the Settlement no longer affects you.

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The Court's Final Approval Hearing

18. When is the Court's Final Approval Hearing?

The Court will hold a final approval on March 6, 2026, at 1:30 p.m. Pacific Time, in Department 6 of the Superior Court of Kitsap County, Washington, at 614 Division St., Port Orchard, WA 98366.

At the final approval hearing, the Court will decide whether to approve the Settlement. The court will also decide how Class Counsel should be paid, and whether to award a Service Award Payment to the Class Representative. The Court will also consider any objections to the Settlement.

If you are a Class Member, you or your lawyer may ask permission to speak at the hearing at your own cost (see Question 16).

The date and time of this hearing may change without further notice. Please check this website for updates.

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19. Do I have to come to the Final Approval Hearing?

No. Class Counsel will answer any questions the Court may have. You may attend at your own expense if you wish, but you do not have to.

If you file an objection, you do not have to come to the Final Approval Hearing to talk about it; the Court will consider it as long as it was filed on time. You may also pay your own lawyer to attend, but you do not have to.

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If I Do Nothing

20. What happens if I do nothing at all?

If you do nothing, you will not receive a benefit from this Settlement.You will also give up the rights described in Question 8.

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Getting More Information

21. How do I get more information?

This website and the Notice are a summary of the proposed Settlement. The full Settlement Agreement and other related documents are available here.

If you have additional questions, you can ask for free help any time by contacting the Settlement Administrator at:

KMHS Data Incident Settlementc/o Settlement AdministratorP.O. Box 25226Santa Ana, CA 92799(833) 417-4930info@KMHSDataSecuritySettlement.com

You can obtain copies of publicly filed documents by visiting the office of the Clerk of the Court, Kitsap County Superior Court, 614 Division Street, MS 34, Port Orchard, WA 98366.
Do not contact the Court or Clerk of Court regarding this Settlement

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